Film Transfer Questions

What formats of film reels do you scan?

We specialize in converting home movies on regular 8mm, Super 8, 9.5mm, and 16mm film formats, including sound films, if applicable.

Do you process undeveloped films?

No, we do not process undeveloped films. If your film is in a black cartridge/canister, then it is likely undeveloped and should be sent to a film processing service. Once the film is developed, we can digitize it for you. You can send your undeveloped films to companies like Film Rescue International or Pro8mm.

Do you splice together smaller films and combine them on larger reels?

No, we do not splice together and combine smaller reels. Transferring them separately is the best method to preserve the original films and associated subject titles. We will label each individual reel of film to correlate with the digital files.

What video resolutions do you offer?

Our resolution options for film transfers are either 2K 1920×1080 HD or 4K 3840×2160 UHD.

2K or 4K: Which resolution should I choose?

Our professional recommendation: you should choose 4K, especially because the 2K video files are included at no extra charge. Transferring home movie films to 2K resolution is considered high definition and works with all current devices and software. However, 4K transfers (also known as ultra-high definition) are becoming the new standard for high definition as seen in the increased sales of 4K smart TVs and computer monitors. Choosing 4K is an excellent choice for those who want to keep their formats as current as possible and future-proof them.

What film scanners do you use?

We use upgraded Retro Universal Mark I units for film scanning to 2K 1920×1080 HD or for film scanning to 4K 3840×2160 UHD.

Do you clean the films first and can you repair bad splices?

We carefully clean, lubricate, and repair splices before transfer. Properly cleaning the film greatly reduces debris artifacts for a cleaner output. Film leader is added as needed to ensure every frame of film is captured.

Is the scanning process safe or is there risk of damaging my films?

We use scanning equipment that is very gentle on your film and does not use sprockets or claws to advance the film during scanning. Each frame is over-scanned using a high-bit sensor to capture the entire frame, including sprocket holes. Custom cropping is then done on every section of film with software developed by Memories Renewed, resulting in an accurate full frame archival quality capture.

Why do my films have a strong smell like vinegar? Are they still good?

The smell of vinegar is known as vinegar syndrome or more technically acetate base breakdown. The smell is acetic acid being emitted from the breakdown of the film. Once this process begins, it can accelerate rather quickly, especially if stored in sealed containers. It may not be too late, and in this case, we highly recommend digitizing before the film breaks down further and becomes too brittle for transfer.